Return & Refund Policy
Return Policy:
The return policy usually allows customers to return products within a specific timeframe, typically ranging from 5to7 days from the date of delivery.
The product should be unused, undamaged, and in its original packaging with all tags, labels, and accessories.
The return process typically involves initiating a return request through the app or website, and the customer service team will provide instructions on how to return the product.
The return shipping cost may be borne by the customer or the company, depending on the reason for the return.
Refund Policy:
Once the returned product is received and inspected, the company usually initiates the refund process.
The refund amount may be credited back to the original mode of payment or as store credit, depending on the company's policy.
The refund process may take anywhere from a few days to a few weeks, depending on the company's policy and the mode of payment.
It's essential to read the specific return and refund policy of eShoppo or any other e-commerce platform you use before making a purchase to understand their terms and conditions.